Box Office/Administrative Assistant
Calgary Folk Music Festival / Festival Hall
The Box Office/Administrative Assistant will be responsible for providing support in each of the following areas. This position will be guided by and report to Box Office Manager and Volunteer manager.
Please submit your cover letter and resume to Heather Bray at firstname.lastname@example.org by Saturday, April 29.
1. Provide direct assistance to the Office Manager/Box Office Manager.
-Answer phones, direct mail, assist with other admin tasks, as requested
-Assist with all aspects of festival ticket sales – in the office, pre-fest and at the gate.
-Daily ticket printing for mailed and will call tickets, assist with special event ticket sales
-Build sponsorship accreditation packages
-Sort and distribute all lost and found post-festival
-Organize office post-festival
-Responsible for access badge fulfillment (list maintenance, printing)
2. Provide direct assistance to the Volunteer Manager
-Assist with the administration of the volunteer recruitment processes
-Manage the volunteer program’s social media channels
-Administer and distribute volunteer requisitions, signage and supplies
-Assist with volunteer package assembly
-Fulfill other administrative duties, such as archiving crew manuals and final reports, updating the volunteer database, and preparing, printing and distributing festival contact sheets
3. Attend staff meetings, volunteer and other meetings as required. Assist with other aspects of Festival organization on an as need basis. It is critical that you are able to work a flexible schedule during the week of the summer festival July 27-30th, 2017 . A final report is required by August 3, 2017.
-Initiative and ability to work independently and as part of a team
-Professional and customer-focused
-Attention to detail and systems, with ability to multi-task
-Exceptional time management, verbal and written communication skills
-Mac-based computer skills preferred, especially with Microsoft Excel and Word
-To qualify for this position, you must have been enrolled in and completed full-time, post-secondary education during the spring of 2017 and be enrolled to return to full-time, post-secondary education for the fall of 2017.
May 15, 2017 – August 4, 2017
40/hours a week for 12 weeks
$16.00 per hour